AL
Annelene L
1 reviews | Active since May 2020
04 Oct 2021, 15:04
PATHETIC SERVICE
Cash Build Southgate - I went in to order bricks on the 30th September 2021 when I told the gentleman who assisted me that I need the bricks as my builders need to build. The gentleman told me I would get my bricks on the 04/10/2021. Today my daughter does an follow up to confirm when the bricks would get delivered she got told only on the 07/10/2021!!! After I got told the 04/10/2021. This is PATHETIC!!!!! They are so close to my house but takes how many days plus to get bricks delivered!!!!!!
Helpful (0)
Replies (1)0
Replies (1)Cashbuild's replyOfficial
04 Oct 2021, 17:17Dear Annelene
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for the poor service you have received, this is unacceptable. Our Divisional Manager will be in contact with you shortly to resolve the issue.
Once again, we apologize for the inconvenience caused.
Kind regards
Vanessa Pretorius
PA to Operations Director
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for the poor service you have received, this is unacceptable. Our Divisional Manager will be in contact with you shortly to resolve the issue.
Once again, we apologize for the inconvenience caused.
Kind regards
Vanessa Pretorius
PA to Operations Director
Cashbuild's reply04 Oct 2021, 17:17
Official
Dear Annelene
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for the poor service you have received, this is unacceptable. Our Divisional Manager will be in contact with you shortly to resolve the issue.
Once again, we apologize for the inconvenience caused.
Kind regards
Vanessa Pretorius
PA to Operations Director
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for the poor service you have received, this is unacceptable. Our Divisional Manager will be in contact with you shortly to resolve the issue.
Once again, we apologize for the inconvenience caused.
Kind regards
Vanessa Pretorius
PA to Operations Director
