1 reviews | Active since Aug 2014
OSM on deranged stock or not. I need clarity
Good day Hellopeter.com Team,
I'd love to share this review on this platform, hoping that my concerns will be addressed. I visited a Cashbuild store near me to notice that there was deranged tiles going at a reasonable price of R82.95 a box. I was so interested in buying the tiles then transport them home which is about 3hrs drive. Before paying for the tiles, I had an idea in mind of calling the store near my home in Ngcobo. The salesperson did confirm that they had stock and at the same price. As per usual, I requested to pay for the stock at the store I was at for collection in Ngcobo. The salesperson was not clear if that was possible and referred me to the Store manager. The lady called me an hour later to tell me that it was not doable and on Monday the tiles will be going for R50.00 and they will not stop anyone from buying. Unfortunately, the person I was gonna request to assist me is a 7th day Adventist, and couldn't go to town on Saturday. My question is this: From the 05th till today, the funds would still be not reflecting? I also need clarity from the lady who told me OSM is not done on deranged items, I don't get it. I am not saying it's not correct but it confuses me; both stores had the same stock and I confirmed. I asked this question from a lot of people working for Cashbuild and Noone gave me a clear answer. I do not want you to cancel policies that are in place because of me, however, if that is not correct, why am I being treated like this? Or I should wait till Monday when the stock will be going for R50.00? I need clarity so as not to cause unnecessary pressure to the store's employees.
I hope that Monday, I will devise means for someone to collect the stock at Ngcobo Cashbuild. Hopefully, the R50.00 price would've already kicked in by then.
I've been using this service to send stock home...for quite some time now. That is why I am confused. I just need a straight answer so as to avoid future misunderstandings.
Thank you for bringing this issue to our attention. Please accept our apologies for the confusion and inconvenience caused.
Our Divisional Manager will be in contact with you shortly to assist.
Kind regards
Vanessa Pretorius
PA to Operations Director
Thank you for bringing this issue to our attention. Please accept our apologies for the confusion and inconvenience caused.
Our Divisional Manager will be in contact with you shortly to assist.
Kind regards
Vanessa Pretorius
PA to Operations Director
