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dipuo N

1 reviews | Active since Jan 2010

31 Mar 2025, 09:26

It's Monday we understand but business and customer service is key

It's Monday we understand but business and customer service is key. Tjerrr some people specifically Phumi or Mpumi whatever her name is, is asking me about prices as if I'm working at the shop. Asking me about brands.She really needs to be taught about good customer service. Thanks God for the other guy who helped me who understands why he is at work. Shape up or ship out girl. Otherwise you will cost Cashbuild customers!!!

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Replies (2)
Cashbuild
Cashbuild's reply31 Mar 2025, 09:44
Official
Good day Dipuo

Thank you for bringing this issue to our attention.  

Unfortunately, you did not mention the store and I could not get hold of you earlier this morning.   Please could you let me know so I could escalate the matter for you.

Kind regards

Vanessa Pretorius
PA to Operations Director
Cashbuild
Cashbuild's reply31 Mar 2025, 14:24
Official
Afternoon Dipuo

As per my email to you earlier, thank you for clarifying that your complaint is for our Randfontein store. 

Our Divisional Manager will be in contact with you shortly to discuss further.

Kind regards

Vanessa Pretorius
PA to Operations Director