SM
Samukelisiwe M

1 reviews | Active since Aug 2023

25 Aug 2023, 16:43

Geyser

I bought a kwikot geyser 150L December 2021.It stoped producing Hot water when I call and go to the store they are telling stories.Saying there was looting that happened in July so anything is possible that my geyser was part of the looted stuff.Can I please get a refund or a new geyser !!

0
Replies (3)
Cashbuild
Cashbuild's reply28 Aug 2023, 08:10
Official
Good morning Samukelisiwe

Thank you for bringing this matter to our attention.  Please note that our Divisional Manager will be in contact with you shortly.

Kind regards

Vanessa Pretorius
PA to Operations Director
SM
Samukelisiwe M's update13 Sept 2023, 07:43
Reviewer Update
Cashbuild sent the relevant people who came and fixed my geyser. Thanks a lot to the Store Manager and Area Manager who made the journey smooth.
Cashbuild
Cashbuild's reply13 Sept 2023, 08:18
Official
Good day 

Thank you for the feedback.  We are happy to hear that your complaint has been resolved.

Kind regards

Vanessa Pretorius
PA to Operations Director