full of *****
I order running boards on the 18th of December and I was told it will be deliver the next day .there was no delivery was done I ask my sister to call on my behalf on the 24th , one of the advisers call me to tell me that drive couldn't find my address so they will try again on Monday(28th) .same day I received another call from one of the drive to ask direction were they need to drop the items,only to find out they came with the wrong things ,they take them back ,today I went to the store again to enquirer about this , mind you I payed for the delivery ,its my own money I use for traveling around ,when I get to the store I was sent to speak to the manager. No explanation of what happened or what will happen not even F*@#k APOLOGY ! He only tell me I need to make return for the things that were sent to me ,that I don't even have . Then my stuff will be send the next day. What a bad and poor service ! I will never buy anything again from cash build let alone refer someone there.
Good day
Thank you for bringing this matter to our attention. Please accept our apologies for the poor service you have received, this is unacceptable.
I will get our Divisional Manager to contact you shortly to resolve this issue.
Kind regards
Vanessa Pretorius
PA to Operations Director
Good day
Thank you for bringing this matter to our attention. Please accept our apologies for the poor service you have received, this is unacceptable.
I will get our Divisional Manager to contact you shortly to resolve this issue.
Kind regards
Vanessa Pretorius
PA to Operations Director
