1 reviews | Active since Feb 2022
Faulty geyser 2
I experienced the bad services from both cashbuild and kwikot company, last year on the 15th of April I bought a kwikot geyser at cashbuild had it installed three days after then the geyser started to get swollen and blasted so I went to report because I still had a warranty for the geyser but now I'm been given excuses when they have to replace the geysers mind due I reported this geyser three times First time they requested a serial number and slip so I provided. Second time they requested plumber certificate I provided. Third time they requested invoice of the plumber I provided and by that time I've had enough then the manager of cashbuild gave me an assurance that after providing the invoice the kwikot company will replace the geyser so I gave them benefit of the doubt and submitted the invoice but guess what??? FOR THE FOURTH TIME NOW IT WAS ON THE 04th MARCH 2022 THEY AGAIN REQUESTED THE PROOF OF GEYSER INSTALLATION AND BY THE LOOKS OF THINGS THESE GUYS ARE PLANNING TO DELAY JUST SO MY WARRANTY CAN EXPIRE ON THE 15th of APRIL 2022.
PERSONAL I WOULDN'T RECOMMEND ANYBODY TO BUY ANY KWIKOT PRODUCTS FROM CASHBUILD THESE PEOPLE ARE *************, ******** AND ******S SO PLEASE I'M PLEADING WITH EVERYBODY DO NOT BUY KWIKOT PRODUCTS
I JUST WISH THIS CAN ESSCALATE THE WHOLE OF SOUTH AFRICA JUST SO YOU SHOULDN'T MAKE THE SAME MISTAKES AND BUY FROM THESE ******S THEY DON'T EVEN DERSEVE NOT EVEN A STAR FOR THEIR SERVICES.
FUTHERMORE I'M ALSO GONNA TAKE LEGAL ACTION BECAUSE I'VE WORKED SO HARD FOR THAT GEYSER.
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for the poor service and inconvenience received with your geyser, we are truly sorry to hear this.
I will escalate the matter immediately to the relevant Management who will be in contact with you shortly to resolve.
Kind regards
Vanessa Pretorius
PA to Operations Director
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for the poor service and inconvenience received with your geyser, we are truly sorry to hear this.
I will escalate the matter immediately to the relevant Management who will be in contact with you shortly to resolve.
Kind regards
Vanessa Pretorius
PA to Operations Director
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for the poor service and inconvenience received with your geyser, we are truly sorry to hear this.
I will escalate the matter immediately to the relevant Management who will be in contact with you shortly to resolve.
Kind regards
Vanessa Pretorius
PA to Operations Director
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for the poor service and inconvenience received with your geyser, we are truly sorry to hear this.
I will escalate the matter immediately to the relevant Management who will be in contact with you shortly to resolve.
Kind regards
Vanessa Pretorius
PA to Operations Director
