sS
siphelelo S
1 reviews | Active since Nov 2018
19 May 2023, 15:52
Failure to Refund!!! 3 WEEKS????
On 1st of May I was charged twice and the teller promised they will refund me, till today they have NOT. I have to constantly call/email cashbuild for updates because they don't bother. Really, how difficult is to reverse an electronic transaction? disgusting!!!!
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Cashbuild's replyOfficial
22 May 2023, 08:24Good day Siphelelo
Thank you for bringing this matter to our attention. We believe the reversal was done on the 18th May, but will however get our Divisional Manager to contact you and confirm.
We apologize once again for the inconvenience this has caused you.
Kind regards
Vanessa Pretorius
PA to Operations Director
Thank you for bringing this matter to our attention. We believe the reversal was done on the 18th May, but will however get our Divisional Manager to contact you and confirm.
We apologize once again for the inconvenience this has caused you.
Kind regards
Vanessa Pretorius
PA to Operations Director
Cashbuild's reply22 May 2023, 08:24
Official
Good day Siphelelo
Thank you for bringing this matter to our attention. We believe the reversal was done on the 18th May, but will however get our Divisional Manager to contact you and confirm.
We apologize once again for the inconvenience this has caused you.
Kind regards
Vanessa Pretorius
PA to Operations Director
Thank you for bringing this matter to our attention. We believe the reversal was done on the 18th May, but will however get our Divisional Manager to contact you and confirm.
We apologize once again for the inconvenience this has caused you.
Kind regards
Vanessa Pretorius
PA to Operations Director