Entiltlement

Since Cashbuld moved from Festival Mall to Cavendish Glen, I have NEVER experienced an amazing service. Even when that Afrikaner manager was there, he was the worst of the whole lot. I am busy with my house renovation and since Cashbuild I Cavendish Glen is a stone's throw away from my house I decided to give them the benefit of the doubt and visit the store today, I needed to buy some 20 litres of paints and ceiling boards.

The shop was empty (as is usually the case) except for around 7 staff members and one customer ( A black gentleman). When I approached the tills, the black gentleman was sitting on top of the counter chatting with the 2 female staff members at the till, which indicated his fami****ity with them. The chat and the giggling went on for about 10 minutes until one of the ladies called her supervisor to Authorise".

When she joined her two colleagues, the gentleman pulled out his cell phone and started showing them pictures on his cell phone. The three of them, including the supervisor who was supposed to authorize, gathered around him. They started to jump up and down, giggling, flirting, and touching him. He was very amused by the attention he was getting, grinning from ear to ear whilst we were waiting in a queue to be served.

There is something really wrong with that particular Cashbuild that a person does not usually experience in other Cashbuild

Anyway, I know that the Management of Cashbuld will do nothing about this because this type of bad customer service is the norm at Cashbuil Cavendish Glen. Kempton Park