ZS
Zanele S

1 reviews | Active since Aug 2022

23 Jan 2025, 18:25

Disappointed

Customer service was the poorest I ever experienced, I asked for a qoute, and was told by the lady at till to wait for one of colleagues who was outside. waited for 10 minutes until I asked where the gentleman was. only for her to begrudgingly ask for my paper and assist with quote... How inconsiderate and unfair her treatment was towards me.. That is not how you treat people..

0
Replies (1)
Cashbuild
Cashbuild's reply24 Jan 2025, 07:54
Official
Good morning Zenele

Thank you for bringing this matter to our attention. We apologize for the poor service received, this is totally unacceptable. 

Our Divisional Manager will be in contact with you shortly to resolve the issue.

Kind regards

Vanessa Pretorius
PA to Operations Director