OD
Ofentse D

1 reviews | Active since Sept 2022

23 Jan 2023, 11:45

Delivery service is Pathetic

The Cashbuild at Springs is the worst when it comes to delivery of materials I’m a VIC customer at their store I’ve spent over +R300 000 on materials in less than 5 months but for some reason I have to always be on their case about the delivery of my materials 3 times a call must be made before they actually deliver that time I’m VIC I could have gotten better service elsewhere than be treated like a second class customer there’s a guy called Thanda unbelievable poor service provider . Pathetic service

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Replies (1)
Cashbuild
Cashbuild's reply23 Jan 2023, 12:46
Official
Dear Ofentse

Thank you for bringing this matter to our attention.  We are truly sorry to hear that you have received such poor service from our Springs store, this is unacceptable and not the way we treat our customers.

Our Divisional Manager will be in contact with you shortly to discuss and resolve the issue.

Kind regards

Vanessa Pretorius
PA to Operations Director