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BB
Buhle B

1 reviews | Active since Nov 2017

27 Apr 2021, 21:25

Delivery guy very rude and broke our gate

Hi

We bought 4000 bricks and cement but the delivery truck guy was very rude and in all his insults broke our gate

Please get our gate fixed. Our security is tempered

0
Replies (3)
Cashbuild
Cashbuild's reply28 Apr 2021, 10:02
Official
Good day

Thank you for bringing this matter to our attention.  Please accept our apologies for the poor service received and the inconvenience caused, this is unacceptable.

I will ask the necessary Management to contact you shortly to resolve the issue.

Kind regards

Vanessa Pretorius
PA to Operations Director
BB
Buhle B's update28 Apr 2021, 17:53
Reviewer Update
Hi

Thank you so much for attending to my query timeously. Our gate has been fixed as cashbuild promised.

We will continue to material there until we’re done building, you have assured us that we’re in good hands.
Cashbuild
Cashbuild's reply29 Apr 2021, 09:02
Official
Dear Buhle

Thank you for sharing your feedback. We strive to deliver excellent customer service and we’re delighted to see your positive comment. 

Keep well.

Regards

Vanessa Pretorius
PA to Operations Director