RS
Rita S

1 reviews | Active since Jul 2012

05 Oct 2017, 15:12

****aged building bricks

On the 15th of September i bought bricks,cement and other things at Cashbuild in C*****dine and instead of delivering on monday,I had to call them on tuesday to ask about my delivery.They eventualy deliverd that tuesday but i was not happy with the delivery because i bought 3x palets which was 750 bricks and they decided to deliver it with a small truck ,the 3rd palet was thrown loose on the truck which made me not to be sure if it was to total number of bricks that i bought.

On delivering to my place they just threw them on my yard and the once at the bottom were damaged and alot of them .I didnt go to the store to complain as when i was purchasing the material supervior was busy fighting with a staff memebr infront of us that it almost got physical infront of of customers.

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Replies (1)
Cashbuild
Cashbuild's reply06 Oct 2017, 08:47
Official

Good day

Thank you for bringing this matter to our attention. Please accept our apologies for the poor service received, this is unacceptable.

I will get our Divisional Manager to contact you shortly.

Regards

Vanessa Pretorius

PA to Operations Director