LM
Lesego M

1 reviews | Active since Nov 2023

13 Nov 2023, 11:16

Complaint

I was in the store friday morning at around 8 and there was a queue,we stood on the queue for quiet sometime while the store manager didn't give any attention to us as she was busy on the phone and apparently she was the one who was operating the till, that on its own its bad customer service, customers should always be given first preference as we are the ones bringing business to them not the other way round.

0
Replies (3)
Cashbuild
Cashbuild's reply13 Nov 2023, 11:48
Official
Good day Lesego

Thank you for bringing this matter to our attention.  Please accept our apologies for the poor service received, this is unacceptable.  

Please advise which store this was for so we could inform the necessary management who will then be in contact with you to resolve.

Kind regards

Vanessa Pretorius
PA to Operations Director
LM
Lesego M's update13 Nov 2023, 12:03
Reviewer Update
Cashbuild in Vryburg
Cashbuild
Cashbuild's reply13 Nov 2023, 12:32
Official
Thank you Lesego, I will escalate the matter immediately.

Kind regards

Vanessa Pretorius
PA to Operations Director