1 reviews | Active since May 2010
Complain_None Delivery
<p>I'm very disappointed with the service i received from Cashbuild in Makhaza (Khayelitsha) branch.</p> <p>On the 7 May 2016 it was on a Sa****ay, i waited for 4 hours for a quote and i had to leave withouth it.</p> <p>On the 27 May 2016 made a purchase and paid for the delivery, last week Friday 03 June 2016, i called them asking for the delivery and i was told that it will be done on Sa****ay 4 June 2016 but until today, no delivery.</p> <p>I called them again today to ask what is the problem and i was told that i will be called back.</p> <p>If Cashbuild is failing to deliver the goods i paid for, please process the refund and i will go to Builders Warehouse. </p> <p>The service is pathetic. </p>
Good day
Thank you for bringing this matter to our attention. Please accept our apologies for the poor service received, this is totally unacceptable. I will get our Divisional Manager to contact you shortly to resolve this issue.
Regards
Vanessa Pretorius
PA to Operations Director
Good day
Thank you for bringing this matter to our attention. Please accept our apologies for the poor service received, this is totally unacceptable. I will get our Divisional Manager to contact you shortly to resolve this issue.
Regards
Vanessa Pretorius
PA to Operations Director
I received a call from Brian yesterday and promised to call me back today after investigated the matter. Another empty promise, he didn't call me. I suggest that Cashbuild don't make empty promises if you cannot deliver. Kindly send me full analyse with detailed explanation of my query. I need an apology letter.
I received a call from Brian yesterday and promised to call me back today after investigated the matter. Another empty promise, he didn't call me. I suggest that Cashbuild don't make empty promises if you cannot deliver. Kindly send me full analyse with detailed explanation of my query. I need an apology letter.
Good day
I believe your complaint was handled swiftly by Mr McPherson and resolved. Please let me know should you still feel unhappy and want us to contact you.
Thank you
Vanessa Pretorius
Good day
I believe your complaint was handled swiftly by Mr McPherson and resolved. Please let me know should you still feel unhappy and want us to contact you.
Thank you
Vanessa Pretorius
