TM
Thulani M
1 reviews | Active since Oct 2019
05 Jan 2022, 18:23
CashBuild(Mitchel's Plain
I bought a pallet of block there which were below substandard upon delivery. I called the store to speak to the Manager Joanne who promised that they are going to take them back the next day. I am yet to see that happening. My sentiments are why not do something right the first time, is it because I'm black that maybe they thought I deserve such a poor quality for my money or is it because I come from Khayelitsha and they thought I am stupid.
Helpful (0)
Replies (1)0
Replies (1)Cashbuild's replyOfficial
06 Jan 2022, 08:52Good day Thulani
Thank you for bringing this to our attention. Please accept our sincere apologies for the inconvenience caused and poor service received, this is unacceptable.
We will escalate this issue to Management and they will be in contact with you shortly to resolve this issue.
Kind regards
Vanessa Pretorius
PA to Operations Director
Thank you for bringing this to our attention. Please accept our sincere apologies for the inconvenience caused and poor service received, this is unacceptable.
We will escalate this issue to Management and they will be in contact with you shortly to resolve this issue.
Kind regards
Vanessa Pretorius
PA to Operations Director
Cashbuild's reply06 Jan 2022, 08:52
Official
Good day Thulani
Thank you for bringing this to our attention. Please accept our sincere apologies for the inconvenience caused and poor service received, this is unacceptable.
We will escalate this issue to Management and they will be in contact with you shortly to resolve this issue.
Kind regards
Vanessa Pretorius
PA to Operations Director
Thank you for bringing this to our attention. Please accept our sincere apologies for the inconvenience caused and poor service received, this is unacceptable.
We will escalate this issue to Management and they will be in contact with you shortly to resolve this issue.
Kind regards
Vanessa Pretorius
PA to Operations Director
