Cashbuild should ensure, staff competence before rolling out products to the public

Utterly disappointed with the appalling service we received from cashbuild and their stores in welkom. 2 stores in particular that we went to on a very cold Saturday 21st of September. Firstly they did not have any Idea on theirs service offering the ZKhel'ikhaya Plan, mind you I drove 150 km to make an application for this lovely service Cashbuild has on offer but to my disappointment I returned home without being assisted because staff claim they don't know how to make ZKhel'ikhaya applications is totally disheartening.