ME
Marius E
1 reviews | Active since Feb 2010
03 Jul 2023, 19:32
Cashbuild rustenburg SUCKS!!! FULL OF EXCUSES
This branch This company is TOTAL ****MERS!!! After i PAID for 2 wooden windows ONLINE they refused to give me the WINDOWS .its One excuse on anorher. Then they wanted a letterhead, then after that they demand my Reg papers ! But its been PAID FOR IN FULL INCL POSTAGE!! Rustenburg branch VERY *********** ! Im sure very UNEDUCATED. THIS IS UNREAL!!!!
Helpful (0)
Replies (3)0
Replies (3)
Cashbuild's replyOfficial
04 Jul 2023, 08:52Good Day Marius
Thank you for bringing this matter to our attention. Please accept our apologies for the poor service received from our Rustenburg store, this is unacceptable.
Our Divisional Manager will be in contact with you shortly to resolve this issue.
Kind regards
Vanessa Pretorius
PA to Operations Director
Thank you for bringing this matter to our attention. Please accept our apologies for the poor service received from our Rustenburg store, this is unacceptable.
Our Divisional Manager will be in contact with you shortly to resolve this issue.
Kind regards
Vanessa Pretorius
PA to Operations Director
Cashbuild's reply04 Jul 2023, 08:52
Official
Good Day Marius
Thank you for bringing this matter to our attention. Please accept our apologies for the poor service received from our Rustenburg store, this is unacceptable.
Our Divisional Manager will be in contact with you shortly to resolve this issue.
Kind regards
Vanessa Pretorius
PA to Operations Director
Thank you for bringing this matter to our attention. Please accept our apologies for the poor service received from our Rustenburg store, this is unacceptable.
Our Divisional Manager will be in contact with you shortly to resolve this issue.
Kind regards
Vanessa Pretorius
PA to Operations Director
ME
Marius E's updateReviewer Update
04 Jul 2023, 16:03Thank you to Anton Hatting for clarifying the issue. We do accept the appology Vanessa , it just was very very annoying at that stage . But appology accepted ! You and Anton really helped with clarification.
ME
Marius E's update04 Jul 2023, 16:03
Reviewer Update
Thank you to Anton Hatting for clarifying the issue. We do accept the appology Vanessa , it just was very very annoying at that stage . But appology accepted ! You and Anton really helped with clarification.
Cashbuild's replyOfficial
04 Jul 2023, 16:28Good day Marius
Thank you for your feedback and understanding.
I am happy to hear that the issue has been resolved and fully understand the frustrations you had.
We look forward to you shopping with us again.
Kind regards
Vanessa Pretorius
PA to Operations Director
Thank you for your feedback and understanding.
I am happy to hear that the issue has been resolved and fully understand the frustrations you had.
We look forward to you shopping with us again.
Kind regards
Vanessa Pretorius
PA to Operations Director
Cashbuild's reply04 Jul 2023, 16:28
Official
Good day Marius
Thank you for your feedback and understanding.
I am happy to hear that the issue has been resolved and fully understand the frustrations you had.
We look forward to you shopping with us again.
Kind regards
Vanessa Pretorius
PA to Operations Director
Thank you for your feedback and understanding.
I am happy to hear that the issue has been resolved and fully understand the frustrations you had.
We look forward to you shopping with us again.
Kind regards
Vanessa Pretorius
PA to Operations Director