Cashbuild is a disappointment!

I am extremely appalled by the service from cashbuild. Our country went through a difficult situation when the looting happened, which affected the cashbuild diepkloof branch in Soweto. Obviously, I contacted one of the nearest branches to help me place an order for building material but I was explicitly told they cannot help me as they cannot access the diepkloof branch server. I contacted their head office and I’ve been sent from pillar to post for an entire week and no one can help me which is extremely disappointing because how can they not have my details at their head office so I can place an order at any of their branches? I would not recommend them. Zero star rating from me.