CR
Carli R
1 reviews | Active since Oct 2021
01 Jun 2023, 14:35
Cashbuild Hillfox USELESS
USELESS!!!!! I placed an order and paid on Saturday 27/05/2023 and was promised the stock will be delivered on Tuesday 30/05/2023 morning.. I have phoned to follow up on the order and I was told the order was on its way... Wednesday still no delivery and followed up again, and again told the order was on its way,,, NOW Thursday I phoned early at 08:00 this morning again and was told its on its way... at 14:00 it still has not arrived and the Manager Millen promised the stock would be delivered at 15:00... So already 3 days has been wasted where I still have to pay the builders for a job that still not even done yet,,, This is pathetic!!!!
Helpful (0)
Replies (5)0
Replies (5)Cashbuild's replyOfficial
01 Jun 2023, 15:03Good day Carli
Thank you for bringing this matter to our attention. Please accept our apologies for the poor service and inconvenience caused, this is unacceptable.
Our Divisional Manager will be in contact with you shortly to resolve this issue.
Kind regards
Vanessa Pretorius
PA to Operations Director
Thank you for bringing this matter to our attention. Please accept our apologies for the poor service and inconvenience caused, this is unacceptable.
Our Divisional Manager will be in contact with you shortly to resolve this issue.
Kind regards
Vanessa Pretorius
PA to Operations Director
Cashbuild's reply01 Jun 2023, 15:03
Official
Good day Carli
Thank you for bringing this matter to our attention. Please accept our apologies for the poor service and inconvenience caused, this is unacceptable.
Our Divisional Manager will be in contact with you shortly to resolve this issue.
Kind regards
Vanessa Pretorius
PA to Operations Director
Thank you for bringing this matter to our attention. Please accept our apologies for the poor service and inconvenience caused, this is unacceptable.
Our Divisional Manager will be in contact with you shortly to resolve this issue.
Kind regards
Vanessa Pretorius
PA to Operations Director
CR
Carli R's updateReviewer Update
06 Jun 2023, 13:08Good day
Can the Divisional manager call me again as this issue is still not resolved
thank you
Carli
Can the Divisional manager call me again as this issue is still not resolved
thank you
Carli
CR
Carli R's update06 Jun 2023, 13:08
Reviewer Update
Good day
Can the Divisional manager call me again as this issue is still not resolved
thank you
Carli
Can the Divisional manager call me again as this issue is still not resolved
thank you
Carli
Cashbuild's replyOfficial
06 Jun 2023, 13:37Dear Carli
He will be in contact with your shortly.
Thank you.
He will be in contact with your shortly.
Thank you.
Cashbuild's reply06 Jun 2023, 13:37
Official
Dear Carli
He will be in contact with your shortly.
Thank you.
He will be in contact with your shortly.
Thank you.
CR
Carli R's updateReviewer Update
08 Jun 2023, 09:44Hi
I just want to thank Ryno and Millen for helping me with the order. I really appreciate the help and the great service that was received and all the follow ups to check if I received my sand
thank you very much
I just want to thank Ryno and Millen for helping me with the order. I really appreciate the help and the great service that was received and all the follow ups to check if I received my sand
thank you very much
CR
Carli R's update08 Jun 2023, 09:44
Reviewer Update
Hi
I just want to thank Ryno and Millen for helping me with the order. I really appreciate the help and the great service that was received and all the follow ups to check if I received my sand
thank you very much
I just want to thank Ryno and Millen for helping me with the order. I really appreciate the help and the great service that was received and all the follow ups to check if I received my sand
thank you very much
Cashbuild's replyOfficial
08 Jun 2023, 10:16Morning Carli
Thank you for the update, we are happy that your complaint has now been resolved.
Regards
Vanessa Pretorius
PA to Operations Director
Thank you for the update, we are happy that your complaint has now been resolved.
Regards
Vanessa Pretorius
PA to Operations Director
Cashbuild's reply08 Jun 2023, 10:16
Official
Morning Carli
Thank you for the update, we are happy that your complaint has now been resolved.
Regards
Vanessa Pretorius
PA to Operations Director
Thank you for the update, we are happy that your complaint has now been resolved.
Regards
Vanessa Pretorius
PA to Operations Director
