BM
Boitumelo M

1 reviews | Active since Apr 2023

09 Dec 2024, 20:13

Cashbuild Hebron Mall

My parents and I went to Cashbuild in Hebron Mall and the staff there was very horrible. They left my father unattended when he wanted to enquire about my card and when I approached the manager he didn't even show any signs of concern or interest. Horrible customer service for a new store, I am deeply disgusted by the level of ignorance the staff has for customers.

0
Replies (1)
Cashbuild
Cashbuild's reply10 Dec 2024, 07:53
Official
Dear Boitumelo

Thank you for bringing this matter to our attention.  Please accept our sincere apologies for the poor service received, this is totally unacceptable.

Management will be in contact with you shortly.

Kind regards

Vanessa Pretorius
PA to Operations Director