JE
JOANITA E

1 reviews | Active since Sept 2018

17 Sept 2018, 11:40

CASHBUILD DO NOT SHOP!!!!!

this place has the worst customer service in the history of relaiters! we went there to have glass cut according to specific sizes. firstly after they're "free local deliveries" they advertise was a sham we took the glass home at our own risk, only to find the piece was way smaller than what we asked for. and they made us sign next to the correct sizes to confirm. now they refuse to collect the piece and supply us with the correct size. we again have to transport it at our own risk and if it breaks we need to buy a new piece. this is absolutely pathetic! and I will make sure everyone I know will never go there again!!!!!

0
Replies (3)
Cashbuild
Cashbuild's reply17 Sept 2018, 14:10
Official

Good day

Thank you for contacting us and apologising that you had made a mistake and that it was not Cashbuild that you had the complaint for, but another company.

Regards

Vanessa Pretorius

PA to Operations Director

JE
JOANITA E's update17 Sept 2018, 14:14
Reviewer Update
No Problem and again my sincere apologies. I have never had any problems with cashbuild and have always received good service from them. I have tried to take this review of, but cant seem to.
Cashbuild
Cashbuild's reply17 Sept 2018, 14:42
Official

No problem thank you.