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Elizabeth S

1 reviews | Active since Nov 2021

31 Aug 2022, 14:44

Cashbuild Alice - Great service

the name of the staff member who delivers on exceptional customer service is Human. Every single time I have been helped by Human he goes beyond and above of good customer service. He is friendly, professional and always listens to what you need. I am a woman and do not always know the terminology to use when it comes to building, but he is patient and very knowledgeable and doesn't give you the "run-around" . He should be appointed or nominated as the manager of Customer Service teams.

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Replies (1)
Cashbuild
Cashbuild's reply31 Aug 2022, 15:09
Official
Good day Elizabeth

Thank you for sharing your wonderful feedback.  

We strive to deliver excellent customer service and we’re delighted to see your positive comment.  We will make sure that Human as well as Management gets to see this.

Kind regards

Vanessa Pretorius
PA to Operations Director