DH
Diane H
1 reviews | Active since Dec 2020
12 Nov 2021, 13:14
Cash build no service no delivery
Not even 1 star. They have cost us so much time and money. Order was placed on Sunday today is Friday and we are still waiting for delivery of parts of our order. Our builders are sitting around waiting because cash build promise delivery and don't come through. We still have to pay the builders not their fault we don't have the material. Very bad service is an understatement. So if you are building don't rely on cash build or there promises.
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Replies (1)Cashbuild's replyOfficial
12 Nov 2021, 13:41Good day Diane
Thank you for bringing this matter to our attention. Please accept our apologies for the poor service received, this is unacceptable and we are sorry to hear that you have not received all your materials.
I will escalate this issue immediately and will get our Divisional Manager to contact you shortly.
Kind regards
Vanessa Pretorius
PA to Operations Director
Thank you for bringing this matter to our attention. Please accept our apologies for the poor service received, this is unacceptable and we are sorry to hear that you have not received all your materials.
I will escalate this issue immediately and will get our Divisional Manager to contact you shortly.
Kind regards
Vanessa Pretorius
PA to Operations Director
Cashbuild's reply12 Nov 2021, 13:41
Official
Good day Diane
Thank you for bringing this matter to our attention. Please accept our apologies for the poor service received, this is unacceptable and we are sorry to hear that you have not received all your materials.
I will escalate this issue immediately and will get our Divisional Manager to contact you shortly.
Kind regards
Vanessa Pretorius
PA to Operations Director
Thank you for bringing this matter to our attention. Please accept our apologies for the poor service received, this is unacceptable and we are sorry to hear that you have not received all your materials.
I will escalate this issue immediately and will get our Divisional Manager to contact you shortly.
Kind regards
Vanessa Pretorius
PA to Operations Director
