RF
Ruby F
1 reviews | Active since Jun 2012
07 Nov 2022, 14:14
BAD SERVISE AND ADVISE
I went to Cashbuild Southgate to buy paint. The salesman that assisted us gave us wrong information. We bought Champion Winters Grey Paint and he advised that we get 2 x shadow dye to get the grey I am looking for which we bought three instead. We mixed the paint and did'nt not come to the grey at all. I am quite livid because I have already wasted so much and cannot waste more money buying paint. This is ridiculous that he has staff that gives wrong advise and courses customers more money. I am very disappointed and disgusted in the service.
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Replies (1)Cashbuild's replyOfficial
07 Nov 2022, 14:41Dear Ruby
Thank you for bringing this matter to our attention. Please accept our apologies for the inconvenience that this has caused you.
Our Divisional Manager will be in contact with you shortly to resolve.
Kind regards
Vanessa Pretorius
PA to Operations Director
Thank you for bringing this matter to our attention. Please accept our apologies for the inconvenience that this has caused you.
Our Divisional Manager will be in contact with you shortly to resolve.
Kind regards
Vanessa Pretorius
PA to Operations Director
Cashbuild's reply07 Nov 2022, 14:41
Official
Dear Ruby
Thank you for bringing this matter to our attention. Please accept our apologies for the inconvenience that this has caused you.
Our Divisional Manager will be in contact with you shortly to resolve.
Kind regards
Vanessa Pretorius
PA to Operations Director
Thank you for bringing this matter to our attention. Please accept our apologies for the inconvenience that this has caused you.
Our Divisional Manager will be in contact with you shortly to resolve.
Kind regards
Vanessa Pretorius
PA to Operations Director
