BAD SERVICE/ UNDELIVERED MATERIALS

I bought materials on Saturday the 28th November at 07h30am and I was disappointed that Neo told me that he cannot deliver that Saturday only because he has s many deliveries and he doesn't deliver also on Sunday. Then we agreed that he will deliver on Monday.<br> On Monday at 07h45 I phoned to confirm delivery as I'm supposed to be at work. He told me that he cannot confirm the time however my materials will be ready at 16h00 meaning that from Saturday my materials was not ordered and prepared for delivery for Monday.<br> He was only going to prepared after a dropped my call with him. <br> <br> I feel that they should have told me that they do not have stock before they allowed me to pay instead of making promises that they cannot keep. I went there as early as 7h30 on Saturday so that they could deliver my material but they decided they will do as they please.<br> <br> If this materiels is not delivered by end of today I will demand my refund and will not accept it anymore since I told him that I'm alone didn't go to work and will not miss another day for work neither will not make another arrangement for delivery.<br> <br> Tomorrow Morning I will be coming to get my refund. <br> <br> Very annoyed and unhappy customer