EDWH
Eltruida De Wit Heunis
1 reviews | Active since Jun 2019
09 Oct 2019, 09:44
Bad service from Cashbuild Mossel Bay
Service received from Cashbuild in Mossel Bay were terrible. Ordered tiles weeks before delivery and make payment. With delivery my tiles were sold.... I received 3 different batches of tiles after several contact with the owner, Hansie the manager and Vickey the area manager no success of finding the matching tiles. I have phone and also visit their branch without any success not even a phone call or an excuse in the end I have to tile with different colour tiles but this will be an advertisment for Cashbuild as I will tell everybody who visits me about their bad service and products.
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Replies (1)Cashbuild's replyOfficial
09 Oct 2019, 11:04Good day
Thank you for bringing this matter to our attention. Please accept our apologies for the poor service received, this is unacceptable.
I will get our Divisional Manager to contact you shortly to resolve this issue.
Kind regards
Vanessa Pretorius
PA to Operations Director
Thank you for bringing this matter to our attention. Please accept our apologies for the poor service received, this is unacceptable.
I will get our Divisional Manager to contact you shortly to resolve this issue.
Kind regards
Vanessa Pretorius
PA to Operations Director
Cashbuild's reply09 Oct 2019, 11:04
Official
Good day
Thank you for bringing this matter to our attention. Please accept our apologies for the poor service received, this is unacceptable.
I will get our Divisional Manager to contact you shortly to resolve this issue.
Kind regards
Vanessa Pretorius
PA to Operations Director
Thank you for bringing this matter to our attention. Please accept our apologies for the poor service received, this is unacceptable.
I will get our Divisional Manager to contact you shortly to resolve this issue.
Kind regards
Vanessa Pretorius
PA to Operations Director
