GM
Graduwell M
1 reviews | Active since Nov 2020
25 Nov 2023, 10:17
Bad service
Bad bad bad service from David at Tsakane cashbuild. He is the reason cashbuild Tsakane lost me as a costumer. he was not customer friendly when I was send by the cashier just to ask him on turn around time on delivery and just because I asked he delayed my order even more by a day and half. He only had three deliveries before mine and I stay 7 minutes away from the store.
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Cashbuild's replyOfficial
27 Nov 2023, 09:32Dear Graduwell,
Thank you for bringing this matter to our attention. Please accept our apologies for the poor service received, this is unacceptable and not the way we treat our customers.
I will inform the necessary Management who will be in contact with you shortly to resolve.
Kind regards,
Michelle Rodgers
PA to Chief Executive
Thank you for bringing this matter to our attention. Please accept our apologies for the poor service received, this is unacceptable and not the way we treat our customers.
I will inform the necessary Management who will be in contact with you shortly to resolve.
Kind regards,
Michelle Rodgers
PA to Chief Executive
Cashbuild's reply27 Nov 2023, 09:32
Official
Dear Graduwell,
Thank you for bringing this matter to our attention. Please accept our apologies for the poor service received, this is unacceptable and not the way we treat our customers.
I will inform the necessary Management who will be in contact with you shortly to resolve.
Kind regards,
Michelle Rodgers
PA to Chief Executive
Thank you for bringing this matter to our attention. Please accept our apologies for the poor service received, this is unacceptable and not the way we treat our customers.
I will inform the necessary Management who will be in contact with you shortly to resolve.
Kind regards,
Michelle Rodgers
PA to Chief Executive