HH
Heila H

1 reviews | Active since Aug 2018

08 Mar 2021, 16:22

Bad service delivery, credibility and honesty of Cashbuild Moutsiya.

I needed and paid Cashbuild Moutsiya for 2100 Marley roof tiles. Number of tiles that were delivered was not counted by me but when builders put it on the roof there were 740 tiles too little. I went to buy another 740 tiles. 2nd delivery of roof tiles were of a different colour. Marley requested Cashbuild Moutsiya to supply me with replacement tiles. On delivery the tiles also varied in colour. More goods were paid and had to be delivered by Cashbuild. On delivery, goods to the value of R1 800 was missing. On complaining they said it would be delivered. 2 days later on a Friday at 17h30 they wanted to make the delivery but by that time all labour had left and gates were already closed. We requested delivery of these goods on Monday and it was not done. We are now awaiting for roof tiles and missing goods from Cashbuild Moutsiya

0
Replies (1)
Cashbuild
Cashbuild's reply08 Mar 2021, 17:10
Official
Good day

Thank you for bringing this to our attention.  Please accept our apologies for the delay in receiving your materials.

I will get our Divisional Manager to contact you shortly to resolve this issue.

Kind regards

Vanessa Pretorius
PA to Operations Director