Bad service

Good day My complaint is that on the 14 November 2018 I bought goods of R2609.50 and I was charged delivery of R195 inclusive in the total amount. According to your delivery policy, any goods of over R1000 is free and I stay less than a kilometre from the your Diepkloof store. I checked on your web site regarding your delivery policy and it still clearly states that deliveries of goods over R1000 is free and if the Diepkloof store doesn't adhere to that policy it's an unfair business practice and as a consumer I'm well aware when my rights are violated and in this case they were indeed violated.