NK
Nelisiwe K

1 reviews | Active since Feb 2018

23 Feb 2018, 12:58

BAD SERVICE

I went to buy building materials at cash build Diesploot on the 9th of Feb and most of the bricks were bad quality as they were broken . I went back in store to tell them to come and collect and replace them, I was told they would come the following day as they had no trucks that day. I'm still waiting for collection even today (23th) which is 14days later. I've been calling their store and they taking me back and fourth and the lady who's been dealing with my complaint(Mamo) is not helpful at all . Their service towards me was unprofessional and not up to standard .

0
Replies (1)
Cashbuild
Cashbuild's reply26 Feb 2018, 15:06
Official

Good day

Thank you for bringing this matter to our attention. Please accept our apologies for the poor service you have received, this is unacceptable.

I will get our Divisional Manager to contact you shortly to resolve this issue.

Regards

Vanessa Pretorius

PA to Operations Director