1 reviews | Active since Oct 2016

25 Oct 2016, 15:04

Bad Service

<p>Cash build, they really need to hire people who can use emails. I am renovating my mom's house in the close by areas (Makapanstad) and everthing im doing it online. I would EFT and I will always follow up with a call, and none will ever say if they have received it, they always say fax. When I try to fax their faxing machine is always broken.</p> <p>Cashbuild will loss customers because already when you stressed with renovations they add a stree of not finding a solution in finding proof of payments, to add on after one has paid, they always cant find a quotation that one paid even after referencing it. Cashbuild Hammanskraal it is the worst. Hire young people who are IT servey or take your staff for advance computer studies.</p>

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Replies (4)
Cashbuild
Cashbuild's reply26 Oct 2016, 09:37
Official

Good morning

Thank you for bringing this matter to our attention. Please accept our apologies for the poor service you have received, this is unacceptable.

I will get our Divisional Manager to contact you shortly to resolve this issue.

Regards

Vanessa Pretorius

PA to Operations Director

's update14 Nov 2016, 20:44
Reviewer Update

Thank you so much Vanessa, Cash Build Jubilee they did call come back to me and the whole miscommunication got sorted out. communication it's much better and it has become simpler.

's update14 Nov 2016, 20:47
Reviewer Update

Thank you so much Vanessa, Cash Build Jubilee they did come back to me and the whole miscommunication got sorted out. communication it's much better and it has become simpler.

Cashbuild
Cashbuild's reply15 Nov 2016, 08:27
Official

Morning

Thank you for informing us that your complaint has been resolved. We are glad to hear that you were assisted and happy.

Regards

Vanessa