LM
Lifa M

1 reviews | Active since Jul 2023

11 Feb 2025, 14:09

BAD SERVICE

I was at cashbuild store today at Bushbuckridge to withdraw my money from my cashbuild account, the lady said I mustn't put my money onto my cashbuild account because we are wasting her time with making withdrawals while she has serious job to do.

I used to save up money with an intention of buying materials. But, life happens and sometimes you just become desperate with money. And the convince of knowing that you have money stashed somewhere bring peace in your life.

But, that's no way of talking to customers, how dare she tells me what to do with my own money, how do you tell someone to no longer buy products at their shop?

0
Replies (1)
Cashbuild
Cashbuild's reply11 Feb 2025, 14:17
Official
Good day Lifa

Thank you for bringing this matter to our attention, please accept our apologies for the poor service you have received from one of our employees, this is unacceptable.

Our Divisional Manager will be in contact with you shortly to resolve the issue.

Kind regards

Vanessa Pretorius
PA to Operations Director