Bad Delivery Experience

Invoice number CRS***, I purchased goods from Cashbuild Cavendish Glen Marais on Sunday that were supposed to be delivered on Tuesday. Mid day Tuesday I went to the store to ask in the progress of the delivery and they said they will deliver on Wednesday morning first thing due to transportation capacity I said that's fine. At 6 o'clock in the evening on Tuesday I receive a call from my neighbour saying there is a delivery taking place Cashbuild is unloading good and there is nobody on site to receive them. I rush to the site to see what's happening because I never got any communication from Cashbuild that my good will be delivered on Tuesday at 6 o'clock. To say the least this is extremely poor customer service and I am more than ****ed off at the service I have received. They left Cement out side of the site in plane site where anyone on the street can just walk buy and ***** I asked the driver who authorised the delivery and they said they were told to do so even after they were supposed to knock off at 4PM. I took pictures and evidence of the delivery note of this pathetic service to say the least. I am never doing business with Cashbuild again after such a pathetic experience. Contact me on *** the least Cashbuild can do is remburse me for the full delivery fee and provide me with a voucher for the poor experience. Customer Order Number ORS***