TM
Tshegofatso M

1 reviews | Active since Jun 2019

30 May 2020, 10:13

Bad customer service, rude employees and damaged goods

The service I had with Cashbuild tembisa north is absurd. They first delivered orders with damaged ceiling boards, when I reported the damages they were rude (I spoke to Dineo Matlala) and also delivered 2litres of pvc glue instead of 5 litres. Nevertheless when they had to collect and deliver the right things the delivery guys were rude and I refused to sign the invoice because the material is still short. I will never ever buy anything at cashbuild. I am so fed up with the service and materials and the rude employees I have to deal with...

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Replies (1)
Cashbuild
Cashbuild's reply30 Jun 2020, 14:53
Official
Good day

Thank you for bringing this matter to our attention.  Please accept our apologies for the poor service received, this is unacceptable.

I will get our Divisional Manager to contact you shortly.

Kind regards

Vanessa Pretorius
PA to Operations Director