SS
Sandile S
1 reviews | Active since Nov 2024
01 Nov 2024, 09:17
Bad customer service
CASH BUILD DE AAR, employees have the audacity to tell a client that it's a favor when buying Timber SABS and for them to cut it, if it's in their company policy they should inform the client right ahead, and not being able to communicate to you in English but talk behind your bad in Afrikaans, who hired such *********** individuals who doesnt care about customer services.
It is uncalled for to order something and when you collect they're telling you it's a favor.
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Replies (1)Cashbuild's replyOfficial
01 Nov 2024, 09:33Good day Sandile,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for the poor service you received, this is totally unacceptable and not the way we treat our customers.
Our Divisional Manager will be in contact with you shortly.
Kind Regards,
Michelle Rodgers
PA to Chief Executive
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for the poor service you received, this is totally unacceptable and not the way we treat our customers.
Our Divisional Manager will be in contact with you shortly.
Kind Regards,
Michelle Rodgers
PA to Chief Executive
Cashbuild's reply01 Nov 2024, 09:33
Official
Good day Sandile,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for the poor service you received, this is totally unacceptable and not the way we treat our customers.
Our Divisional Manager will be in contact with you shortly.
Kind Regards,
Michelle Rodgers
PA to Chief Executive
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for the poor service you received, this is totally unacceptable and not the way we treat our customers.
Our Divisional Manager will be in contact with you shortly.
Kind Regards,
Michelle Rodgers
PA to Chief Executive
