1 reviews | Active since Sept 2015
bad customer service and rude employees
I BUY ALL MY BUILDING MATERIALS AT CASHBUILD LEBOWAKGOMO CENTRAL AND NOT EVEN ONCE HAVE I RATED THEM ONE OUT OF TEN......THEY ARE THE WORST EMPLOYEES EVER. lAST YEAR DURING NOVENBER I BOUGHT MY ROOFING MATERIALS AND WRONG ORDER AND INCOMPLETE WAS DELIVERED WHEN I CALLED TO QUIERY I WAS ASSISTED BY AN ARROGANT CONSULTANT BY THE NAME NICCO WHO EVEN MENTIONED I SHOULD TAKE FURTHER STEPS.EARLIER THIS YEAR I BOUGHT CEMENTS FOR PLASTERING AND THEY TOOK FULL FOUR WEEKS TO BE DELIVERED WHEN I CALLED THE CONSULTANT WAS RUDE TO ME THEN I ENDED UP HIRING A BAKKIE TO GO AND FETCH THEM...THEN ON THE 18/08/2015 I BOUGHT CEMENTS AGAIN AND UP TO DATE THEY HAVNT BEEN DELIVERED I CALLED ON THE 25/08/2015 TO FOLLOW UP AND THEY PROMISED ME ON THURSDAY OR FRIDAY THEY HAVNT DELIVERED ASWELL....TODAY 2015/09/07 I CALLED AND THE GUY WHO PICKED UP THE PHONE ASKED ME TO DROP THE PHONE AND CALL BACK LATER ,WHEN I ASK FOR HIS NAME SO I CALL LATER AND ASK FOR HIM HE REFUSED....HE MENTIONED I SHOULD DO WHAT EVER I WANT TO DO AS THERES OTHER CLIENTS WHO BOUGHT BEFORE ME...
Good day
Thank you for bringing this matter to our attention. Please accept our apologies for the poor service received, this is unacceptable and not the way Cashbuild treats its customers.
I will get our Divisional Manager to contact you shortly to resolve this issue.
Kind regards
Vanessa Pretorius
PA to Operations Director
Good day
Thank you for bringing this matter to our attention. Please accept our apologies for the poor service received, this is unacceptable and not the way Cashbuild treats its customers.
I will get our Divisional Manager to contact you shortly to resolve this issue.
Kind regards
Vanessa Pretorius
PA to Operations Director
