QM
Queen M

1 reviews | Active since Sept 2018

14 Sept 2018, 12:58

BAD ATTITUDE

Christ hani crossing Store Manager Sorby Mopoli his the Busiest Manager ever, who make customer's who paid in full to wait for more than four hours to get his service / assistence. cant handling nor assist customer, having an urgent matter means nothing to him, as long he receive your money. his service is very stinking and annoying special for the position his holding. Cash Build really need to offer their staff Good Customer Service Training and Leadership Training for their manager's. I dont see dont see staff doing great if the Manager himself if is failing.

0
Replies (1)
Cashbuild
Cashbuild's reply17 Sept 2018, 10:02
Official

Good day

Thank you for bringing this matter to our attention. Please accept our apologies for the poor service received, this is unacceptable.

I will get our Divisional Manager to contact you shortly to resolve this issue.

Regards

Vanessa Pretorius

PA to Operations Director

Best regards,