MS
Mpho S

1 reviews | Active since Nov 2019

21 Oct 2020, 14:57

Awaiting for the door

Last week Wednesday i went to buy a door at cashbuild Mabopane,i mist say the service was good,i liked how the guy from the floor i think hs name it's tshepo knew the products. He explained everything and hoe the system works he even went over and beyond explaining things i didn't ask but very helpful to future. My problem came when the door had to be delivered,i received a call same day I purchased and thought wow that os quick but to my surprise no delivery,second day i waited and third day also. But i must say when i went i liked the way they handled the matter,they took time to listen to what i had to say and explained everything and assured to me that they will deliver on that day. They took the door and it was delivered. I thank the stuff of Mabopane for the service and how you handled the matter. Thank you!!

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Replies (1)
Cashbuild
Cashbuild's reply21 Oct 2020, 15:38
Official
Good day

Thank you for bringing this to our attention.  Please accept our apologies for the delay in receiving your door and the inconvenience caused.

We are happy to hear that you now have received the door and that the matter has been resolved.

Kind regards

Vanessa Pretorius
PA to Operations Director