WQ
Wendy Q

1 reviews | Active since Aug 2014

15 Apr 2016, 22:34

Applause Chris Mostert

After I wrote a report about Cashbuild last week, on Monday these guy called me,I narrated my whole story. He was so attentive and when I was done he assured me that my complaint was in good hands and that in 24 hrs it'll be done.As promised,in less than 24 hrs I could use my bathroom with warm water,the geyser was repaired and I could enjoy a nice shower.I've been crying for over 18 months and this guy wiped all those tears away.I wish there was a way I could show him how grateful I am.I'm not at war with the employees at the Mt Frere branch but I hope they have learnt something from this guy.I will continue supporting you cashbuild Mt Frere.A big round of applause to you Hellopeter and Chris,you've made my year.

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Replies (1)
Cashbuild
Cashbuild's reply18 Apr 2016, 13:27
Official
Hello WG Qulu ,

Good day

Thank you for updating us on your complaint lodged. We are happy to hear that your problem was resolved and once again apologize for the inconvenience that was caused.

Kind regards

Vanessa Pretorius
PA to Operations Director

Best regards,