SM
S'thembiso Mdhluli

1 reviews | Active since Mar 2019

05 Mar 2019, 08:43

Appalling Customer Service at Cashbuild Protea Gardens Mall

I have received very poor service from the Protea Gardens Mall Cashbuild on numerous occasions. The cashiers could be less interested in serving you. No smile or greeting when you approach. Your presence is not even acknowledged as they will carry on talking away with each other. The only reason I still bother with this branch is it is the nearest to my neighbourhood, but GOOD GOD, take your staff for Customer Service training. This is appalling service man, SIES!!

0
Replies (3)
Cashbuild
Cashbuild's reply05 Mar 2019, 12:47
Official
Good day

Thank you for bringing this matter to our attention.  Please accept our apologies for the poor service received, this is unacceptable. 

I will get our Divisional Manager to contact you shortly.

Kind regards

Vanessa Pretorius
PA to Operations Director
Cashbuild
Cashbuild's reply05 Mar 2019, 12:53
Official
Good day

Please could you send me your contact number in order for our Divisional Manager to contact you.

Thank you
Vanessa


Cashbuild
Cashbuild's reply05 Mar 2019, 14:39
Official
Thank you, he will be in contact shortly.