SM
S'thembiso Mdhluli
1 reviews | Active since Mar 2019
05 Mar 2019, 08:43
Appalling Customer Service at Cashbuild Protea Gardens Mall
I have received very poor service from the Protea Gardens Mall Cashbuild on numerous occasions. The cashiers could be less interested in serving you. No smile or greeting when you approach. Your presence is not even acknowledged as they will carry on talking away with each other. The only reason I still bother with this branch is it is the nearest to my neighbourhood, but GOOD GOD, take your staff for Customer Service training. This is appalling service man, SIES!!
Helpful (0)
Replies (3)0
Replies (3)Cashbuild's replyOfficial
05 Mar 2019, 12:47Good day
Thank you for bringing this matter to our attention. Please accept our apologies for the poor service received, this is unacceptable.
I will get our Divisional Manager to contact you shortly.
Kind regards
Vanessa Pretorius
PA to Operations Director
Thank you for bringing this matter to our attention. Please accept our apologies for the poor service received, this is unacceptable.
I will get our Divisional Manager to contact you shortly.
Kind regards
Vanessa Pretorius
PA to Operations Director
Cashbuild's reply05 Mar 2019, 12:47
Official
Good day
Thank you for bringing this matter to our attention. Please accept our apologies for the poor service received, this is unacceptable.
I will get our Divisional Manager to contact you shortly.
Kind regards
Vanessa Pretorius
PA to Operations Director
Thank you for bringing this matter to our attention. Please accept our apologies for the poor service received, this is unacceptable.
I will get our Divisional Manager to contact you shortly.
Kind regards
Vanessa Pretorius
PA to Operations Director
Cashbuild's replyOfficial
05 Mar 2019, 12:53Good day
Please could you send me your contact number in order for our Divisional Manager to contact you.
Thank you
Vanessa
Please could you send me your contact number in order for our Divisional Manager to contact you.
Thank you
Vanessa
Cashbuild's reply05 Mar 2019, 12:53
Official
Good day
Please could you send me your contact number in order for our Divisional Manager to contact you.
Thank you
Vanessa
Please could you send me your contact number in order for our Divisional Manager to contact you.
Thank you
Vanessa
Cashbuild's replyOfficial
05 Mar 2019, 14:39Thank you, he will be in contact shortly.
Cashbuild's reply05 Mar 2019, 14:39
Official
Thank you, he will be in contact shortly.
