BS
Bakgethilwe S
1 reviews | Active since May 2013
26 Feb 2015, 20:45
50
I was badly treated by an employee named Tlou at Cashbuild (Mabopane) branch. The guy made a complete fool of myself and he was showing off his bad attitute to his collegues who made fun and laughed at me . I am so broken hearted cause the manager couldn't even call him to other nor said he should apologize to me, all he could say was that people have bad days, so I fint know if the employee should come with their bad attitude and give it to loyal customers like myself. People like this deserve to be put away from customers or Cashbuild have to give them training as to how to treat customers. I re
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Replies (1)Cashbuild's replyOfficial
02 Mar 2015, 09:59Hello bakgethilwe,
Good day
Thank you for bringing this matter to our attention. Please accept our apologies for the poor service you have received, this is unacceptable.
I will get our Divisional Manager to contact you shortly to resolve this issue.
Kind regards
Vanessa Pretorius
PA to Operations Director
Good day
Thank you for bringing this matter to our attention. Please accept our apologies for the poor service you have received, this is unacceptable.
I will get our Divisional Manager to contact you shortly to resolve this issue.
Kind regards
Vanessa Pretorius
PA to Operations Director
Best regards,
Cashbuild's reply02 Mar 2015, 09:59
Official
Hello bakgethilwe,
Good day
Thank you for bringing this matter to our attention. Please accept our apologies for the poor service you have received, this is unacceptable.
I will get our Divisional Manager to contact you shortly to resolve this issue.
Kind regards
Vanessa Pretorius
PA to Operations Director
Good day
Thank you for bringing this matter to our attention. Please accept our apologies for the poor service you have received, this is unacceptable.
I will get our Divisional Manager to contact you shortly to resolve this issue.
Kind regards
Vanessa Pretorius
PA to Operations Director
Best regards,
