CM
Candice M

1 reviews | Active since Sept 2018

01 Jun 2024, 22:10

Worst store ever

Worst decision ever...I bought a dixion tv in March the last week of May it stopped working took the tv to cash crusaders (Phoenix plaza) I wanted I refund I was told that I cannot get a refund (this was not told to me on the day of purchase) now I have to wait 21 working days for me to get feedback whether the tv can be repaired..lame store and ridiculous business to deal I will not advise anyone to purchase from them . Bare in mind the tv that was sold to me was the display tv. Never again will I make that mistake of buying from them.

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Replies (1)
Cash Crusaders Franchising
Cash Crusaders Franchising's reply03 Jun 2024, 12:47
Official

Good day,
 
 Our sincere apologies for the inconvenience this may have caused you, this is not the experience we would like our customers to receive. Please note that your complaint has been escalated to customer service department that will be in contact with you shortly. 

 Thank you