SJ
Sydney J

1 reviews | Active since Dec 2018

22 Aug 2019, 17:25

Worst service ever Cash Crusaders Randfontein

We bought a Playstation 3 at the Cash Crusaders Randfontein branch for a suffering boy that drank drain cleaner. We saw his show on ***us and went to assist the family. His only wish was to have a Playstation to keep him busy as he cant go to school or play outside. The system stopped working and we took it back within 48hours. They refuse to fix or refund as they claim they do not have warrenty for internal components even if it does not work

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Replies (2)
Cash Crusaders Franchising
Cash Crusaders Franchising's reply23 Aug 2019, 08:42
Official
Thank you for bringing this to our attention. We apologize for the inconvenience this has caused you. Could you please send us your contact details and the store's name that this occurred at to info[at]cashcrusaders.co.za. Once we know that, then we can urgently escalated this to the regional manager and the operational manager for resolution.     
SJ
Sydney J's update23 Aug 2019, 11:28
Reviewer Update
Morning it was Randfontein Village Square. The people involve was Jan and Estelle