We are being ****med by Cash Crusaders!!!

On the 28 November 2025, I went to Cash Crusaders benoni I purchased a laptop for Cash, and lay buy an IPhone 8 plus 256gb, the sales lady that was helping me, Ratshipi Teboho, I have not been in benoni since that time, today Wednesday 18 February time is 17: 25 I send my girl friend with a copy of my ID and a slip to cancel the order, I am told I canceled my lay buy on the 16th December. I was nowhere close to benoni on that day, this *********** fools cannot even tell me who canceled the Lay buy, I am requesting who canceled the order from the store stuff and why did they not have id and slip copy and signatures of the person who signed for the release, because this is a standard procedure at any store. The manager or the supervisor says to this Teboho person that this is the second time this thing happened at this store. Now we cannot even trust stores because ********s are employed, they obviously cancel the lay buy to ***** money. Even in the midst of this serious situation the store manager cannot come to the front to handle this situation. I mean now they my Id and slip should be left with them while they conduct investigations, how do you live documents like that with ********s, so they are used to canceling people's lay buys this ******* working at this store. I have dealt with Cash Crusaders Nigel for many years, I have never come across this. All I want is my money. What are they investigating because a person who releases an item should log in with thier names, and should tell us who they released the item to and documents thereof.