1 reviews | Active since May 2010
Was the good restructured out?
Not a good experience, first of all spamming SMS messages Cash Crusaders vs Cash Xchange, disputes should be handled without involving your clients. I received a number of SMS's indicating a branch have closed down and inviting me to the nearest branch... Upon arrival as a buyer I feel I was treated like a ********: So a guy with a floppy hat is allowed to wear his hat in the store but my cap is not allowed, I am unable to see the difference as the flap is the same length on the floppy and cap. I pointed this out but also respected the request. What made me feel very uncomfortable was, the same guy who asked me to remove my cap also became my escort, and I did politely asked him why he feel the need to follow me and got the reply to make sure I am ok, never mine all the cameras in the store and having my daughter with me. Why not just watch me on the cameras instead of making me feel like I am doing something wrong.
Our sincere apologies for the inconvenience this may have caused you, this is not the experience we would like our customers to receive. Please note that your complaint has been escalated to customer service department that will be in contact with you shortly.
Thank you
Our sincere apologies for the inconvenience this may have caused you, this is not the experience we would like our customers to receive. Please note that your complaint has been escalated to customer service department that will be in contact with you shortly.
Thank you
