NM
Neels M

1 reviews | Active since Mar 2022

07 Mar 2022, 12:34

Waiting 6 months for a phone repair.

I bought a N20 pro last year 2021 in the beginning of February, and the phone stopped charging in September of 2021 and I returned it as it's under warranty for 12 months, I'm still waiting for it to be repaired ,they are waiting for parts it is 07/03/2022 .

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Replies (1)
Cash Crusaders Franchising
Cash Crusaders Franchising's reply09 Mar 2022, 05:17
Official
 
Good day 

Our sincere apologies for the inconvenience this has caused you – kindly note this is not the experience we would like our customers to receive. 

Please note that your complaint has been escalated to senior management who will be in contact with you. 

Thank you