1 reviews | Active since Sept 2016
Very poor service from Cash crusaders
Good day all, I have had a very terrible and disappointing visit to my nearest Cash Crusaders branch which is in Davenport square in Glenwood Durban. I went and sold my dart board and custom case with at least 4 sets of darts. The reason I went there in the 1st place is because 2 days prior my wife went there and enquired if they even take dart board, she proceeded to show them pictures and the offer that was made with the darts was R500. However when I went there today the buyer told me 100 different stories as to why they couldn't give me the price they initially offered mind you. Today I was told we cant really buy from a picture, then the excuse was it was only an estimate. This guy went back and forth to speak to someone at least twice before I suggested he go speak to the manager. I was then told unfortunately they are not going to budge and gave me R200 for the whole lot. If you say you cant buy from pictures and that the original price offered of R500 was only an estimate then why didn't you people say all this to my wife when she was originally there, it cost me to walk 3.3 kilometers with a heavy dartboard and case to be messed around by people who are supposed to be professionals. I'm horrified at how we were treated at cash crusaders Davenport square today 08/01/2021. I am unemployed and needed the offer I was given. Not only am I putting this review on hello Peter, I will go to the news papers as well. Someone from cash crusaders had better call me urgently and fix this. We are all facing a pandemic, some of us were unfortunate enough to lose our jobs. And this is how we get treated by a so called professional company. I dont appreciate that. My contact details are follows : Jacqueljne Bossuyt *** Cash Crusaders fix this before I take this even further!
Thank you for bringing this to our attention. We apologize for the inconvenience this has caused you , please respond to the email sent to you form one of our customer care consultants as we urgently will escalated this to the relevant operational manager and regional manager for resolution.
Regards,
Dee
Thank you for bringing this to our attention. We apologize for the inconvenience this has caused you , please respond to the email sent to you form one of our customer care consultants as we urgently will escalated this to the relevant operational manager and regional manager for resolution.
Regards,
Dee
