Useless Service Cash Crusaders

Good Day<br> <br> Its been two Months since I took my Portable sound system in for repairs which is still under warranty after I purchased it second hand from Cash Crusaders<br> <br> Numerous times I had to call in and request for a call back with regards to the feedback on when my device will be ready for delivery as I stay in a different province with a Cash Crusdaers close by it is pointless driving 400 km and back just to fetch my device.<br> <br> PLEASE CAN SOMEONE HELP ME GET MY DEVICE BACK!!!!!