BB
Bokamoso B

1 reviews | Active since Apr 2021

01 Apr 2024, 13:08

Useless communication service

What's the point of having a Whatsapp system if no one is gonna respond to your messages? twice I've tried to send comms during working hours via Whatsapp and I'm always met with an auto response. Remove the option because it's giving false hope and it just goes to show how less you value your customers.

0
Replies (1)
Cash Crusaders Franchising
Cash Crusaders Franchising's reply02 Apr 2024, 08:53
Official
Good day,
 
 Our sincere apologies for the inconvenience this may have caused you, this is not the experience we would like our customers to receive. Please note that your complaint has been escalated to customer service department that will be in contact with you shortly. 

 Thank you