TT
Thando T
1 reviews | Active since Mar 2022
23 Mar 2022, 11:29
Unsatisfied
hello Peter, I'm helping out a friend his name is Cyril.Peter my friend bought a phone two months back and now the phone is not functioning well so it had to be brought back to the store for repairs
today it marks 36 days after they told us that it's only gonna take 21 days to be fixed so it's clear that the phone it's not gonna be fixed and they don't even want to refund him back.
it's the second week coming with him to the store to find out about the phone but they keep telling me but it's one person after another telling him that he must come next week please Peter help 🙏
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Replies (1)Cash Crusaders Franchising's replyOfficial
01 Apr 2022, 11:11Good day
Our sincere apologies for the inconvenience this has caused you – kindly note this is not the experience we would like our customers to receive.
Please note that your complaint has been escalated to senior management who will be in contact with you.
Thank you
Cash Crusaders Franchising's reply01 Apr 2022, 11:11
Official
Good day
Our sincere apologies for the inconvenience this has caused you – kindly note this is not the experience we would like our customers to receive.
Please note that your complaint has been escalated to senior management who will be in contact with you.
Thank you
